Service & Liability Disclaimer
At Gati Relocation, we aim to provide top-quality moving services, but it’s important to set clear expectations to prevent any misunderstandings. Please review the following disclaimer carefully regarding our services and website information.
1. Accuracy of Quotes
The estimates, pricing charts, and quotes provided on our website or communicated via phone are based on the details you share (such as item lists, distance, and floor level). The final charges may change if:
- The actual quantity or volume of goods is greater than what was declared.
- Unexpected access issues occur at pickup or drop-off locations (for example, absence of an elevator or narrow staircases).
- Extra services, such as carpentry or temporary storage, are requested at the last minute.
2. Liability for Goods
While we handle all packing and loading with care, Gati Relocation cannot be held responsible for:
- Natural Disasters: Damage caused by events like earthquakes, floods, or other unforeseen “Acts of God,” unless covered under specific transit insurance.
- Restricted Items: Loss or damage to items we advised against transporting (for instance, cash, jewelry, flammable liquids, or perishables) if packed by the customer without informing us.
- Internal Malfunctions: Mechanical or electronic damage to appliances or gadgets (like washing machines or computer components) unless there is visible external harm to the packaging.
3. Third-Party Links
Our website may include links to third-party services or payment platforms. We do not take responsibility for the content, security, or privacy practices of these external websites.